Our Shipping Policy
Pennwoods Equine Products ships all our products via UPS Ground. All online orders placed before 3:00 p.m. Eastern time Monday through Thursday are shipped that day. Any orders after 3:00 p.m. Eastern time and on Friday will be shipped the next business day.
Our Shipping Rates
- 1 lb. to 27 lbs. - $13.50
- 28 lbs. to 54 lbs. - $25.00
- 55 lbs. to 81 lbs. - $36.75
- 82 lbs. to 108 lbs. - $49.00
- 109 lbs.to 135 lbs. - $61.25
If your ZIP code starts with 5, 6, 7, 8 or 9, add $4 to the shipping charge.
| ALL ORDERS OVER 135 LBS MUST BE PHONED INTO US AT: 1-800-255-3066 to provide you with discounted shipping rates. |
Shipping outside the lower 48 states (U.S.) & to Canada
Any orders to be shipped outside the contiguous lower 48 states of the United States and to Canada should FIRST call Pennwoods Equine Products at 1-800-255-3066 or email us at info@pennwoods.com.
Our Return Policy
Once a Pennwoods Equine Products has been opened, it cannot be returned for a refund or credit. Any orders incorrectly filled by Pennwoods will be dealt with as quickly as possible. Any items being returned must get a return authorization by calling Pennwoods at 1-800-255-3066 BEFORE shipping items back. Any items without a return authorization will not receive a refund. Any questions relating to any of these policies can be directed via email to info@pennwoods.com or by calling 1-800-255-3066.